Identity Theft?!

 1) She had not questioned what Bank Of America the lady was from and she should have known that the bank would never know as quick as they had.

 2)Because people are more comfortable with giving out their information to just about anybody, and as well they don't always feel the need to check up on their accounts every now and then.

3) Simply their credit card, social security documents, brith certificate, all you really need is their social security number.

 4) Always check their credit card accounts every now and then, to keep their personal belonings(ie: Birth certificate, social security number, etc.)

5) I do believe the person stealing the identity, just like the Michelle Brown case: you feel safe enough with one person, you cannot act like you are scared every other minute asking yourself the question if someone is going to steal your identity, you think that the person is on "your side".